Privacy notice
This notice explains how we handle the details you provide when requesting a tour or contacting support. Our goal is simple: keep your information safe and use it only for responding to your request.
What we collect
- Contact details (like your name, email, and phone)
- Request details (date preferences, group size, and message content)
- Optional planning notes (such as accessibility needs)
How we use it
- To confirm availability and respond to your inquiry
- To coordinate logistics with the appropriate providers
- To support you if changes or questions come up
Your choices
You can decide what information to include in your message. If you don’t want to receive email updates, don’t select the opt-in checkbox when submitting the form.
Security and retention
We take reasonable steps to protect your information. We keep request-related details only as long as needed to respond and manage the service.
Questions about your data?
If you’d like help understanding how your request data is handled, contact our support team.